Warranty and Policy

NEW BOARDS are guaranteed to be free from defects in material and workmanship.

GRAPHICS and color design are subject to our artist's interpretation, and we cannot guarantee exact duplication of designs or color hues or shades.

PAYMENT must be made in full before delivery to the customer or freight company, as we do not ship COD. Boards are shipped freight collect or prepaid.

FREIGHT DAMAGE is rare, but can occur, and is the responsibility of the carrier. All claims must be reported to the carrier immediately. If freight damage does occur, call us and we will help with repair quotes to substantiate your claim. We have had very few shipments damaged!

CANCELED ORDERS forfeit any deposit until the item has been resold, after which a refund will be made.

RETURNED GOODS require authorization by our shop and must be returned freight prepaid.

PRICES are subject to change without notice and are non-negotiable. Please do not ask for a discount or "deal", as custom
surfboards are one of the best bargains you can get today!

DELIVERY TIME from the receipt of deposit to delivery to the customer or freight company is app. four weeks in the off season (Jan, Feb, March), 6-8 weeks otherwise.

RECENTLY MANUFACTURED boards take time to harden or "cure", taking at least one month to reach a reasonable level of strength. Treat them gently during this period.

LIABILITY for any injury or damage resulting from the use of this product is assumed by the user, who must determine the suitability and safety of the product for his/her intended use.

FLOATATION of a board is a matter of personal preference, and is created by the volume of the board. It is up to the user to determine what size board will meet his/her expected level of floatation.

CHANGES to orders are not allowed once the order has been placed, as we have found that this creates miss-communication and mistakes. Please think over your order carefully before placing it.