NEW BOARDS are guaranteed to be free from defects
in material and workmanship.
GRAPHICS and color design are subject to our
artist's interpretation, and we cannot guarantee
exact duplication of designs or color hues or
shades.
PAYMENT must be made in full before delivery
to the customer or freight company, as we do not
ship COD. Boards are shipped freight collect or
prepaid.
FREIGHT DAMAGE is rare, but can occur, and is
the responsibility of the carrier. All claims
must be reported to the carrier immediately. If
freight damage does occur, call us and we will
help with repair quotes to substantiate your claim.
We have had very few shipments damaged!
CANCELED ORDERS forfeit any deposit until the
item has been resold, after which a refund will
be made.
RETURNED GOODS require authorization by our shop
and must be returned freight prepaid.
PRICES are subject to change without notice and
are non-negotiable. Please do not ask for a discount
or "deal", as custom
surfboards are one of the best bargains you can
get today!
DELIVERY TIME from the receipt of deposit to
delivery to the customer or freight company is
app. four weeks in the off season (Jan, Feb, March),
6-8 weeks otherwise.
RECENTLY MANUFACTURED boards take time to harden
or "cure", taking at least one month
to reach a reasonable level of strength. Treat
them gently during this period.
LIABILITY for any injury or damage resulting
from the use of this product is assumed by the
user, who must determine the suitability and safety
of the product for his/her intended use.
FLOATATION of a board is a matter of personal
preference, and is created by the volume of the
board. It is up to the user to determine what
size board will meet his/her expected level of
floatation.
CHANGES to orders are not allowed once the order
has been placed, as we have found that this creates
miss-communication and mistakes. Please think
over your order carefully before placing it.
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